This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website and services.
1. Who We Are
We are a UK-based cleaning service provider offering residential, commercial, and specialised cleaning solutions. Your privacy is important to us, and we are committed to handling your data responsibly.
2. Information We Collect
We may collect the following information when you use our website or contact us:
- Name
- Email address
- Phone number
- Address (for service delivery)
Any additional details you choose to provide via forms or messages
3. How We Use Your
Information we use your personal information to:
- Respond to your enquiries
- Schedule and provide cleaning services
- Send booking confirmations or updates
- Improve our website and customer experience
- Comply with legal obligations
4. Cookies and Tracking
We use cookies to improve your browsing experience and to analyse website traffic. You can disable cookies in your browser settings.
5. Sharing Your Information
We do not sell or share your personal data with third parties, except:
- When required by law
- To service providers helping us operate our business (e.g., booking systems, payment processors)
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
7. How Long We Keep Your Data
We only keep your data for as long as necessary for the purposes described above, or as required by law.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 Email: [your@email.com]
📞 Phone: [Your Phone Number]
📍 Address: [Your Business Address]